Sequoya Technologies Group is managed service provider. This means we take a proactive, holistic approach to supporting your technology. With our remote monitoring and maintenance (RMM) tools, we are able to diagnose most issues before they interrupt your work. Whether it’s failed backups, disk errors, expiring software licenses or any number of other issues, Sequoya stays ahead of technology issues before they become costly disruptions.
Remote monitoring, alerts, and patch management improve our response time and minimize the occurrence of major network issues, all while lowering your long term IT support costs. Planning and budgeting new hardware and software as part of our client’s business strategy in advance, rather than during a crisis, make for more effective and robust solutions.
Sequoya’s managed IT services bridge the gap between our clients’ budgetary constraints and the need for business class IT support. Sequoya is also your advocate when dealing with third parties like software vendors or a telecom provider. Regardless of where the issue lies, we are accountable to our clients until the problem is resolved.