Improved Account Security

In order to improve the security of your computer and network, we need to make sure your user account is a regular account (not an admin) and set you up with separate admin credentials to use when you need them.

If you’ve just received this notification, you should soon see an on-screen message containing your new admin credentials. If you need to see it again, just let us know.

Below are some answers to questions you may have, but if you have any other questions or concerns, please don’t hesitate to call. The number is 924-7977 x1

Thank you!


What will happen?

For the most part, you probably won’t notice. If you need to install something, you will be prompted to enter the admin credentials. There are a few other circumstances in which you might see the prompt. In either case, if it is from a program you trust, you can go ahead and enter the credentials.


Why are we doing this?

This will prevent anything from getting installed without your knowledge.


Am I still allowed to install things?

Yes! Though we do ask that you exercise reasonable caution, and call us if you are not sure.


Should I log in to the computer with the new credentials?

No. You should log in with your regular account. Only enter the useradmin credentials when prompted to do so during software installation.


What should I do if the new credentials don’t work?

First, double-check to be sure it wasn’t just a typo. Also, if you need to type in the user name, put a “.\” at the beginning—so it looks like this: .\useradmin

If that still doesn’t work, please call us and we’ll be happy to assist you.