Office 365 Post-Cutover Instructions

Cutover is complete for the Town of Brookline (as of Friday, March 18), but if you are using Outlook it may take a few days for it to fully sync.

For those using Outlook

Please do the following in order to speed the sync process and minimize impact during work hours:

  • Use OWA (Outlook Web Access) to view your mail until the synchronization process has completed. OWA login page here:
  • Leave Outlook closed during the daytime to minimize the drain on the Town’s Internet connection.
  • Launch Outlook and leave it running with your computer logged in when you leave for the day. You can “lock” the computer if you wish, by holding down the “Windows” key and pressing L or by holding Control + Alt + Delete and then clicking “Lock this computer”.

OWA (Outlook Web Access) Resources

The new OWA interface is visually very different from the old Charter webmail interface, but functionally very similar. Here are some resources to help with the transition.